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At Aeroflex our goal is to identify and develop our most important asset, our
people. We seek to
hire talented employees, provide them with the right expectations of their job,
and reward and
recognize them for their contributions.
We believe in creating a learning environment where employees have the
opportunity to continue
their own personal growth and development.
We are firmly dedicated to the continued prosperity of Aeroflex and are
always looking for
talented individuals to join our team. It is our goal to treat each employee
with courtesy
and dignity and realize the importance in earning your trust and confidence in
the company.
Aeroflex is an Equal Opportunity Employer. It is our policy to attract and
retain the best
qualified personnel without regard to race, color, religion, sex, age, national
origin,
status as a disabled or Vietnam-era veteran, or the presence of a
disability.
This policy applies to all applicants and employees and includes all
conditions of employment.
Asset Management Supervisor
| Reference
Number: |
2516 |
| Date
Posted: |
12/21/2009 |
| Number of
Positions: |
1 |
| Location: |
Aeroflex, Stevenage Division
UK |
Position Summary
To manage and develop the EMS technical helpdesk, supervise the Asset Management team and provide support to Asset Management contracts.
Main duties and responsibilities include:
- Supervise the Asset Management team.
- Act as the prime technical point of contact for Asset Management customers.
- Ensure that all Asset Management equipment requests are fulfilled and Service Level Agreements achieved.
- Liaise with customers to provide applications advice and alternative equipment when required.
- Hold technical review meetings with key Asset Management customers and undertake associated technical projects in liaison with the customer.
- Manage the repair process for Asset Management customers.
- Work with the Asset Management Helpdesk team and Customer Account Manager to ensure customer satisfaction.
- Liaise with external rental companies, original equipment manufacturers and other equipment suppliers.
- When necessary organise special calibration requirements with customers.
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Requirements
The successful candidate should hold GCSE’s in Maths, English, Physics or Electronics and preferably have undertaken higher education in a technical discipline although equivalent work experience is acceptable. Knowledge and experience of using electronic test equipment is essential in addition to previous experience within a customer facing role. Applicants must be able to communicate professionally and effectively both verbally and in writing along with being computer literate and confident in using MS software applications such as Word, Excel and Outlook. A flexible approach to tasks and willingness to take ownership and find appropriate solutions to issues is required, along with good organizational skills and the ability to work well within a team.
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To apply, please submit a resume to:
Aeroflex, Stevenage Division
Human Resources
Longacres House
Six Hills Way
Stevenage,
SG1 2AN [UK]
Or submit via e-mail to recruitment.stevenage@aeroflex.com.
All positions are subject to a satisfactory pre-offer background
check.
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